Exact Software created Synergy knowing that no single program will fit 100% of every customer’s requirements out-of-the-box. Most businesses will have some unique requirements that they need for their day to day operations.
We are able to add custom fields, provide screen pop-ups, integrate other software packages and display information.
Following Exact’s SDK guidelines,we develop customizations that make it easy to allow the move from one version of Synergy to another. When developing the software, Exact has examined where customers might need to enhance their product and have added integration touch points that allow personalizations by its business development partners.
An important point to note: Exact does not allow outside developers to modify source code. This means that when personalizations have been created, customers may move to newer versions without expensive rewritting of their custom applications.
This is quite beneficial to customers, which allows them to keep current with new product enhancements that are delivered by Exact Software.
In some cases, modifications have been made directly to aspx (or asp, such as in Synergy Classic) pages. These existing pages may need to be brought back into the synergy directory after an update is completed.
During the update process in a version update, those pages may have been overwritten. Saving those pages (asp or aspx) in an extra directory will mean that they are available to move back and use within your software application. Other changes will just follow along version to version, without any special considerations or actions.
The list and hyperlinks provided on the right hand of this page will provide you with additional information on some of the various types of customizations that have been completed for other customers.
If you do not see one that fits your specific requirements, a call to us can help determine if a enhancement can be done just for your organization. Alternatively, one of our tools might provide that feature out of the box. Or require just a small modification.
Many of these tools requires the addition of the Exact Role – “Enabling Add-On Solutions” for any Resource that is Viewing, Editing or a Participant in a Workflow Request or Card that will be using this specified functionality. Also the number of Active Resources may be used in the licensing of these tools. This Role is available at a small cost from Exact Software, and is licensed by individual users.
You will find this Role is required for many of our tools and custom applications described on this website.