This tool, Workflow Plus e-Mails” allows your organization to send the request details including attachments via e-mail. And you decided that you do not want to use an Event Manager Task to create and send this e-mail.
In Synergy Enterprise, there are two limitations when you like to send the request details by email directly from the request:
- Microsoft Outlook needs to be installed
- Attachments are not included
With the Exact Synergy Enterprise Workflow Plus Email tool:
- Email is sent via your SMTP or exchange, Microsoft Outlook doesn’t need to be installed
- Any attachment linked to the request or linked to the document which is linked to the request can be included in your email
- Email addresses can be selected from a multi select browser and all email addresses (person, contact person or accounts) in Exact Synergy are easily selectable
- An email address also can be entered manually in case the email details are not in Synergy.