Based upon our implementations for Synergy and speaking with other Synergy customers, we have found that there is a lack of information for customers on specific functionality or “How to Do” a particular action within the product.
Once an initial implementation has been completed, we find that customers need further assistance or guidance on new functionality that they have discovered or imagined for their organization.
We developed these manuals to assist customers throughout their entire lifetime of use of Synergy. As we create these documents, we talk with customers asking for feedback on the topics that they would like to see more detailed information. We try to provide relevant examples, so that you can create future applications yourself or have more ideas that you can share with your Synergy consultants.
We are developing the following manuals to fit new customers requirements. They include:
- Understanding Human Resources
- Project Management
- Document Mail Merges / Personalizations
- Time Entry & Billing within Synergy
- Sales Opportunities
- ISO and Document Management
- ISO and Workflow
- Field Service (Lite)
We are always looking for ideas on Synergy Functionality that require manuals. If the list that we are working on does not fit your needs, please contact us with your requirements.