Based upon our implementations for Synergy and speaking with other customers, we have found that there is a lack of information on specific functionality or “How to Do” a particular action within the productdocumentation.
Once an initial implementation has been completed, we find that customers need further assistance or guidance on new functionality that they have discovered or imagined for their organization.
We have developed these manuals to assist customers throughout their entire lifetime of use of Synergy. As we create these documents, we talk with customers asking for feedback on the topics that they would like to see more detailed information. We try to provide relevant examples, so that you can create future applications yourself or have more ideas that you can share with your Synergy consultants.
We are developing the following manuals to fit new customers requirements. They include:
- Human Resource Management
- Project Management
- Word Merge
- Time Entry & Billing within Synergy
- Contracts
- Document Management
We are always looking for ideas on Synergy Functionality that require manuals. If the list that we are working on does not fit your needs, please contact us with your requirements.