When Creating a Single Letter using the Mail Merge function, once you have pushed the “Create Letter” button on the upper left hand corner of the screen, the Saved Letter will appear from within Documents.  It is here that you can review the letter and print it, s that it may be sent to the Account.

The letter appears in the Documents within Synergy Enterprise automatically, unless the Word Merge template does not have a check box in either the “Save a Copy” under “Yes” or “Editable”.