As you create workflow requests and want them to be displayed on Exact’s Calendar in Synergy Enterprise, it is important to remember to do three tasks that will allow it to be used.
1. In the Actions Tab, in a request, make sure that you check the box under the Planning section labeled “Calendar”.
2. Use a Start Date within the request
3. Use a End Date within the request.
Even in the case that a task is only scheduled for the same day, this is extremely important to include values in both the Start Date and End Date to be displayed properly.