When you create New Labels for fields in a workflow request, it is very common to change the description in the primary language defined in your settings.  In the US, we use American English as the Language.

However, we have found that many customers have employees set us as English.  If you do not create the label with both Boxes filled in correctly – you may have an issue for just some Resources.

See this image and you will understand that you should as a policy, make the changes to both languages here in the US.

Terms of Fields

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